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Policy

RETURNS AND REFUNDS:

All sales are final. All items are NON-REFUNDABLE.

We stand behind the products we sell. Your satisfaction with your purchase is extremely important to us. If you have any questions about your purchase please contact us at candyjewelshair@gmail.com.

CANDY JEWELS HAIR COMPANY may offer EXCHANGES, at our sole discretion, on purchases returned in New and Saleable condition (meaning unopened, tags still attached) within 7 days of purchase. The determination of condition is at our sole discretion. You MUST contact our CUSTOMER SERVICE DEPARTMENT before returning any purchase, and receive approval from CANDY JEWELS HAIR COMPANY to return product. You will waive your right for return for any reason if you do not receive our approval in advance.

 

Shipping Policy

 

 

 

 

We ship to all 50 states; P.O. Boxes; U.S territories; and APO/FPO addresses.

We also offer INTERNATIONAL SHIPPING that are allowed to receive this product.

Shipments are delivered by USPS. INTERNATIONAL shipping will be delivered by USPS or FEDEX.

We have a 24hour BUSINESS DAY PROCESSING TIMEFRAME BEFORE WE SHIP ANY ITEM. ALL ITEMS WILL GET SHIPPED AFTER THIS PROCESS HAS TAKEN PLACE.

SHIPPING OPTIONS AND RATES:

STANDARD SHIPPING IS 7-10 BUSINESS DAY $15.99

EXPRESS SHIPPING IS 3-5 BUSINESS DAY $30.99 (not offered on some items)

INTERNATIONAL SHIPPING IS $69.00. WE DO NOT HAVE ESTIMATED TIMEFRAMES FOR DELIVERY. THAT VARIES DEPENDING ON COUNTRY.